Forcelink News And Research
Oct 26
Forcelink News & UpdatesIntroducing Global Search in Forcelink: Find What You Need, Faster
Finding the right information in a complex operational environment should be simple. That’s why we’re introducing Global Search in Forcelink - a new way to help users find records, navigate the platform and access information more easily from one place. Global Search brings together a modern, unified search experience across Forcelink, combining intelligent record search, navigation and AI-powered assistance in one place.
Oct 26
Forcelink News & UpdatesIntroducing New AI-Powered Interaction with Mobix Across Forcelink
Bringing more intuitive, intelligent AI interaction to your back-office and field service operations. Mobix is evolving to give users a more natural way to interact with Forcelink. Instead of relying only on menus, modules and screens to complete tasks, users will increasingly be able to tell Mobix what they want to do and use AI to help carry out actions within the platform.
Oct 8
AI, Automation & IoTAI in 2026: Current Trends and What Could Come Next
When we last looked at current trends in artificial intelligence in 2024, generative AI was experiencing a period of rapid development. Large Language Models (LLMs), Natural Language Processing (NLP), increasingly autonomous systems and more personalised AI were beginning to change how people interacted with technology. We also explored the distinction between Artificial Narrow Intelligence (ANI), Artificial General Intelligence (AGI) and Artificial Superintelligence (ASI), a
Mar 30
AI, Automation & IoTAI in Field Service Management (FSM)
AI can strengthen Field Service Management, but only when supported by clean data, connected workflows, and real-time field visibility. This article explores how mobile-first systems help AI deliver measurable operational value.
Oct 8, 2025
AI, Automation & IoTDefining and Understanding IIoT
Industrial Internet of Things (IIoT) refers to the application of IoT technologies within industrial environments
Sep 22, 2025
AI, Automation & IoTAI Enhanced Cybersecurity
AI is transforming cybersecurity by improving threat detection, automating defences, and enabling faster responses. This article explores its benefits, risks, ethical concerns, and the continued need for human oversight.
Jan 29, 2025
Work ManagementAugmented Reality (AR) in Work Management and Mobile Field Services
Augmented Reality (AR) in Work Management and Mobile Field Services is revolutionising how complex assets are maintained, repaired, and managed remotely. It is increasingly becoming one of the most adopted tools across field services. This technology enhances the efficiency, safety, and accuracy of field service operations.
Jan 21, 2025
Work ManagementWhat to expect in Work Management and Field Service Management by 2045
This article discusses What to expect in Work Management and Field Service Management by 2045
Jan 20, 2025
AI, Automation & IoTHistory of AI
Artificial Intelligence (AI) is a broad field of computer science focused on creating machines and systems capable of performing tasks that typically require human intelligence. These include learning, reasoning, recognising patterns, understanding language, generating content and making decisions. Early Concepts and Foundations (1940s - 1950s) The idea of “thinking machines” had been a subject of speculation accelerated by the technological developments during WWII. At the b
Jan 17, 2025
ERP SolutionsThe History of ERP Solutions Through the Ages
This post explains ERP Solutions Through the Ages, from early foundations to the 2020s
Nov 14, 2024
AI, Automation & IoTHow AI is being leveraged in Work Management
AI is having a profound impact on society and the economy. It is reshaping our methods of work, communication, and interaction with technology. The landscape of field operations is becoming increasingly competitive, and the strive to optimise operations is pushing SaaS providers to stay at the forefront of AI integration, as they anticipate increased market demand for quicker, more optimised, and accessible work management solutions for various industries. Traditional servi
Sep 18, 2024
Work ManagementRobotic Process Automation (RPA) in Work Management
Automation has become a broad term in business technology. Robotic Process Automation (RPA), workflow automation, artificial intelligence and, more recently, AI agents are often discussed together — but they do different jobs. RPA remains particularly useful for repetitive, rules-based digital work. It can move information between systems, populate fields, generate records, trigger routine actions and complete predictable processes without requiring a person to perform each s
