Forcelink News And Research
Nov 5
Field Service ManagementChoosing field service management in South Africa: 9 questions to ask
Choosing a field service management solution in South Africa means assessing how it will support your teams, processes and working conditions. Things like offline functionality, safety procedures, integration and ongoing support all deserve attention, alongside the operational improvements you want to achieve.
Aug 14
Field Service ManagementWhat to Look for in Mobile Field Service Software in 2026
Field Service Management (FSM) software has become the operational backbone for organisations managing mobile teams across utilities, facilities management, telecommunications and other field-based service environments.
Jul 30
Field Service ManagementWhat Is Field Service Management (FSM) Software?
Field service management software helps organisations plan, coordinate, complete and monitor work performed away from a central office.
Jul 21
Field Service ManagementHow to Choose Field Service Management Software in 2026
A practical buyer’s guide for utilities, facilities management, telecommunications, security, mining and service organisations Field operations rarely take place within a single, controlled environment. Work may need to be coordinated across customer premises, commercial buildings, utility networks, telecommunications sites, mines, industrial facilities and remote infrastructure. Although these operating environments differ, the management challenge is often similar. A reques
Jul 15
Field Service ManagementField Service Management for Cleaning Companies
The cleaning industry plays a critical role in keeping commercial, public and high-traffic environments safe, hygienic and operational. Cleaning teams work across multiple sites, shifts, buildings and service areas, while supervisors need clear visibility of attendance, task completion, service quality, proof of work, consumables and follow-up activity. When these processes rely on paper checklists, spreadsheets, calls and end-of-day updates, cleaning companies can struggle t
May 19
Field Service Management7 Operational Challenges in Tourism and Hospitality
Discover how digital field service solutions like Forcelink help tourism and hospitality organisations digitise inspections, automate reporting, manage dispersed sites, and maintain consistent service standards across hotels, lodges, attractions, and grading authorities.
Apr 30
Field Service ManagementReducing Fuel Waste in Field Service Operations
Rising fuel prices are putting pressure on organisations with dispersed field teams, but the real opportunity lies in controlling fuel usage. This article explores how smarter scheduling, route optimisation, fleet visibility, and integrated work management can help reduce unnecessary travel, lower operational costs, and improve field service efficiency.
Mar 30
AI, Automation & IoTAI in Field Service Management (FSM)
AI can strengthen Field Service Management, but only when supported by clean data, connected workflows, and real-time field visibility. This article explores how mobile-first systems help AI deliver measurable operational value.
Mar 30
Field Service ManagementWhy Asset Management Fails in Field Service (And How to Fix It)
Effective asset management depends on accurate, real-time information from the field. This article explores how mobile ERP tools, offline capabilities, barcode and RFID scanning, and proactive maintenance strategies help organisations reduce siloes, improve asset visibility, and connect back-office teams with work happening on the ground.
Jan 23
Field Service ManagementHow Forcelink is Powering Smarter, More Connected Cities through Citizen Platforms
How Forcelink is Powering Smarter, More Connected Cities through Citizen Platforms
Jun 18, 2025
Field Service Management5 Hurdles Facing the Construction Industry and How Field Service Management Solutions Resolve Them
Forcelink helps construction companies improve project visibility, workforce management, compliance, budgeting, and site coordination. This article explores how mobile-first field service tools can support safer, more efficient, and more accountable construction operations.
Mar 18, 2025
Field Service Management5 Key Challenges Impacting the Roads Industry
Forcelink helps road agencies improve issue reporting, dispatching, inspections, compliance tracking, and contractor visibility through mobile field service tools built for road infrastructure operations.
